Contact
Contact MZW Business Technology Store for product support, order questions, product-fit quotes and procurement enquiries.
We support Australian business, education and office buyers with selected docking stations, USB-C multiport adapters, display adapters and laptop connectivity accessories.
For multi-unit orders, compatibility questions, school buying, business procurement or IT service provider purchasing, please use the Product-Fit Quote page before ordering.
Customer support
For general support, order questions, product availability, delivery enquiries, returns or warranty questions, contact us by email.
Email: support@mzw.com.au
Preferred contact method: Email
Business hours: Monday to Friday, 9:00am to 5:00pm Australian Eastern time
When contacting us about an existing order, please include your order number and the email address used for the purchase.
Product-fit quotes and procurement
For business quotes, multi-unit orders, school or university buying, laptop accessory deployments, docking station compatibility, stock checks or freight confirmation, please request a product-fit quote before ordering.
This helps us review product suitability, availability, freight and quote options before fulfilment.
Business quotes and procurement enquiries: quotes@mzw.com.au
Phone support
Phone: +61 2 5746 5653
Caira is our 24/7 AI phone assistant for order questions, stock-check requests, compatibility details and business quote requirements.
A human will review business enquiries and follow up during business hours.
For faster support, please include the product, quantity, delivery postcode, laptop model and monitor setup.
Before contacting us
To help us respond faster, please include the relevant details below.
For order, delivery, return or warranty enquiries
- Order number
- Product name
- Email address used for the order
- Delivery suburb and postcode
- Description of the issue
- Photos or supporting information, where relevant
For product-fit quotes and procurement enquiries
- Organisation name
- Product or category required
- Quantity required
- Laptop model or device type, if compatibility matters
- Monitor setup or display requirements
- Delivery postcode
- Required timeframe
- Any compatibility, freight, staged delivery or deployment requirements
Postal address
MZW Business Technology Store
PO Box 174
Castle Hill NSW 1765
Australia
Business identity
MZW Business Technology Store is an online store operated by MZW PTY LIMITED.
ABN: 98 569 864 960
We operate online only. We do not operate a public retail shopfront, showroom or customer pickup location for this online store.